General Product Questions

• How do I register my product?
• What is TROY Group's return policy?
• How do I submit our tax exemption certificate?
• What is the difference between the part numbers that end in 001 vs to 500 and 700?
• Why do we have to provide a business license?
• Can we submit PO (purchase orders) on the OLS (online store)?
• I am an international customer; how can I submit an order?
• Do you have a physical location store?
• Do you offer free shipping?
• Do you give price breaks on toners?
• Do you offer price breaks on Printers?
• Why can't I order a digital signature on the online store?
• How do I renew support on my printer or software?
• How Do I Install My 3001dw MICR Printer through USB?
• How do I install my LaserJet Pro 3001dw through a network?