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Install TROY Sentry Server

 Applies to: TROY Sentry Server 3.8.14.7, new server installations. 

 

Install the server, configure its database, activate its license, and sign in to the administration portal. Some installer windows use the name SecureDocs.

Licensing requires a handoff to TROY: setup displays a Local Key and a Secret Key, which your TROY technical representative uses to create two license files. You will need both files to finish configuration.

Before you begin

Have the following ready:

  • The TROY Sentry Server 3.8.14.7 installer supplied by TROY.
  • A Windows account with local administrator permissions.
  • A 64-bit Windows machine that meets TROY's requirements for this release. Confirm the supported Windows version, processor, memory, and available storage with your TROY technical representative.
  • Contact information for the TROY technical representative who will provide the license files and sign-in credentials.

If SQL Server Express is already installed on the machine, check with your TROY technical representative before proceeding. 1. Install the prerequisites

  1. Right-click the server setup file and select Run as administrator.
  2. In the prerequisite setup welcome window, select Next.
  3. Review the prerequisite list. Setup selects the components it needs to install. Select Next to continue.

Setup includes SQL Server Express 2022 and these .NET components: .NET Desktop Runtime, .NET Runtime, ASP.NET Core Runtime, and the ASP.NET Core Hosting Bundle.

Screenshot 1 to add: The prerequisite selection window, with the selected components and Next visible.

  1. Wait for the prerequisite installation to finish. SQL Server Express can take 15 minutes or longer. Do not cancel setup while it is installing.
  2. Allow setup to finish installing the remaining prerequisites and open the TROY Sentry Server setup window.

Screenshot 2 to add: The SQL Server Express installation progress window, with its status message visible. 2. Install the server files

  1. In the TROY Sentry Server setup welcome window, select Next.
  2. Keep the default installation folder, or choose the folder required for your environment.
  3. Select Next, then Install.
  4. Wait for the SecureDocs Configuration window to open.

Screenshot 3 to add: The installation folder window, with the folder field and Next visible. 3. Configure the database and request your license

  1. In SecureDocs Configuration, select Run SQL SecureDocs Setup.
  2. Wait for the following status indicators to become checked:
    • Sql Server Online (TROYSQLEX)
    • Sql Server Secure Docs Database
    • Valid Secret Key
  3. Copy the complete values from Local Key and Secret Key.
  4. Provide both values to your TROY technical representative to request the license files for this machine.

These checkboxes report the configuration status; you cannot select them manually. If a required indicator remains unchecked, contact your TROY technical representative before continuing. Screenshot 4 to add: The configuration window after database setup. Highlight the status indicators and the two key fields. Cover the actual key values and any copies in the information log.

Your representative will provide two files:

File Where to load it
License file ending in .lic License Key (from Troy)
License information file ending in .info License Info (from Troy)

If you already have both files for this machine, continue to step 4 below.

If you need to wait for the license files

After recording both keys, select Cancel Installation. When you receive the files, run the same server installer as administrator again and continue through setup until SecureDocs Configuration reopens.

Check the database and Secret Key status indicators. If they are already checked, proceed to loading the license files. If they are not checked, contact your TROY technical representative before running database setup again.

4. Load and validate the license

  1. Next to License Key (from Troy), select Load. Select the .lic file supplied by TROY, then select Open.
  2. Next to License Info (from Troy), select Load. Select the matching .info file, then select Open.
  3. Enter your organization name in Your Company Name.

Screenshot 5 to add: The two license fields and their Load buttons, with Your Company Name visible. Use example filenames and a demonstration company name.

  1. Select Check License Data.
  2. When the Valid License message appears, select OK.
  3. Confirm that Valid License Information is checked and that License Expiration and Agents show the expected values.
  4. Select Save and Continue.
  5. Confirm the company name when prompted. Select Yes if it is correct.
  6. When server setup completes, select Finish.

Screenshot 6 to add: The validated configuration window, showing the checked status indicators, expiration date, agent count, and enabled Save and Continue button. Cover all key values, including those in the information log. If license validation fails, confirm that you selected both matching files supplied for this machine. If it still fails, contact your TROY technical representative. 5. Sign in to the administration portal

  1. On the server where you installed Sentry Server, open a web browser.
  2. Enter http://localhost:5000 in the address bar.
  3. Enter the email address and password supplied by your TROY technical representative.
  4. Select Login.

localhost refers to the computer running the browser. Use the browser on the server for this check. Screenshot 7 to add: The login page, with http://localhost:5000 visible in the address bar. Leave the email and password fields empty.

The installation is complete when you can sign in to the administration portal. If the page does not load, or your credentials are not accepted, contact your TROY technical representative.

To set up a print workstation next, see Installing TROY Sentry Print Client. Confirm that the client instructions apply to the release you are deploying.