How to attach a physical printer to a TROY Print Agent

This will guide the user through the process of attaching a printer to a TROY Print Agent. A DischargeRx account is required.

• Navigate to https://admin.troysecurerx.com/ and log in with credentials
• From the left hand menu click settings and then Print Agents
  
  • The Print Agents screen appears
• Using the List or the search feature locate the Print Agent that the physical printer will be attached to and click it.
  
  • The Edit Print Agent screen appears
  • The Print Agent Name, computer the agent is assigned, and the Security Template assigned are listed.
• The Printer Output tab is highlighted by default
  
  • Check the Enable Printer Output checkbox
  • The list of physical printers available will come into focus

• Use the list or the search box to locate the desired physical printer and click to highlight
  
  • A check mark inside a green circle indicates that printer is attached.
• Click the green save button at the bottom of the window.
  • You will be taken back to the Print Agents window.
  • The physical printer will now be shown in the Printer Output column of the print agent.